Insurance Shouldn’t be Scary

Words: Patrick Cunningham

Navigating the world of insurance can be daunting, especially for masonry contractors in need of quality coverage and risk management support for their complex and unique circumstances. Yet, working with your insurance company shouldn’t be a haunting experience.

Does Insurance Keep You Up At Night?
Insurance should give you peace of mind, not nightmares. Here are a few things that should spook you when dealing with an insurance company:
  • One-size-fits-all coverage
  • Automated customer service phone systems
  • Poor financial ratings and instability
  • Weak or non-existent risk management resources
  • Little to no knowledge of the masonry business
  • No bonding services
  • A representative who ghosts you until renewal time
  • Price slashing at the expense of proper coverage
  • Choose the Right Ally

You can avoid becoming a ghastly insurance company’s next victim by requiring a level of service and value for your premium dollars and by forming a relationship with the right carrier. If you want your business to survive not just through the night but onto the next generation, here are some recommended insurance non-negotiables:

  • Tailored, industry-specific coverage for your business
  • Live voice customer service from knowledgeable, friendly people
  • Face-to-face service and a real relationship with your insurance provider
  • Valuable risk management resources to help prevent workplace injuries and losses
  • Safe driving support, including in-cab technology tools
  • Exceptional claims service
  • Financial strength and high financial ratings
  • Industry association recommendations
  • Get a Jolt of Comfort, Not Fear

Insurance shouldn’t be scary. With the right provider at your back, you’ll be able to face even the most heart-stopping jump scare the masonry contracting business sends your way. Federated Insurance® may be that provider. For more information about Federated Insurance, reach out to your local Federated® marketing representative.
Building Solutions: The Critical Role of Cavity Space in Masonry Moisture Control
April 2026

Long before “rainscreen” became a popular term in building science, masonry cavity walls were functioning on that very principle. A brick veneer cavity wall is designed with the expectation that water will penetrate the exterior

A Legacy of Inspiration: Lynda Spina, CFO retires from STABILA North America
April 2026

After almost 30 years of dedicated service, Lynda Spina is retiring from her role as Chief Financial Officer of STABILA North America, closing an extraordinary chapter defined by steady leadership, financial discipline, and lasting impact.

Masonry in the Media: The Alamo, The Merchandise Mart, & More
April 2026

The scenery of films and TV shows alike is often a crucial yet underrated detail that can ultimately make or break a scene. In these American-made structures, take a look at how these movies and shows transformed iconic masonry buildings into the perfect

Announcing The Daily Digest From The MCAA
April 2026

Pay attention to your inbox starting Wednesday, April 8th. The MCAA is pleased to announce The Daily Digest, a selection of masonry news from around the world delivered right to you. “I receive daily emails from several news sou