Employee Retention

Words: Brandon Hartsell

Words: Brandon Hartsell, Project Manager at Gates Construction Company, Inc
Photo: RainStar

Employee retention can be defined as an organization’s ability to keep its employees. Whether you have high or low turnover, you can prevent good talent from leaving with the right practices and strategies. In this article, we will explore a few areas which will assist in making sure your employees remain just that, “Your Employees.”

Employee Replacement

Replacing an employee can be very expensive. We have trained someone for many months before letting them take the reigns on a project. They have learned our estimating system, project management system, and possibly rubbed shoulders with many of our industry suppliers. Our people are very valuable in the knowledge obtained about how the company runs on a day-to-day basis. Replacement once all the above is in place can be very costly. We highly recommend investing in the development of your employees. Help others win. Simply put, as a manager, you have achieved what a new hire is wanting to obtain. We should do everything we can to bring others to our level. Investment is key.

Employee Benefits

Also referred to as fringe benefits or perks, employee benefits are offered in addition to salary and wages. Some employee benefits offered are sick and annual leave, maternity leave, retirement fund contributions, incentives and bonuses, childcare benefits, healthcare benefits, and many more. Offering such benefits show your workers that you value and care for them on a more personal level. This will likely make them more loyal to your company, thus retaining them. 

Good Manager-Employee Relationship

Keep the door open. Anyone who has ever worked for Gates Construction Company knows my door is open all the time. If you feel comfortable enough to walk in and talk, then our relationship will be so much stronger. Putting leadership development programs in place also helps to improve managers’ leadership skills, allowing them to better understand their team. A better relationship with management will make employees feel valued in the company and thus improve retention.

Personalized Employee Experience

We need to understand everyone is different. A company’s workforce is now more diverse than ever – employees are from several different generations with varying backgrounds and work experience. Therefore, a generic strategy to improve employee experience is no longer feasible. Although we value the ways in which Masonry Firms worked in the past, today’s methods of project management and estimating are very different. If workers are engaged in the early stages of their employment, they are encouraged to stay longer. Consequently, the longer they stay, the more engaged they become.

Summary

I have been with Gates Construction Company for (9) years, as of August 1, 2022. Over the years, new ideas which will improve our company have always been received with open arms. I personally believe, when we have someone willing to bring a new process in which will make us better, we should invest and give of ourselves as much as possible. We want to make sure our “Valued Employees” stay with Gates Construction Company. We are only as good as the “Team” we keep and continue to build as we move forward in this everchanging industry.

Chemicals In Masonry
September 2026

Mason contractors must deal with chemicals on the job site. One of the main ones comes in the form of dust. Another is acid. From high-rise commercial structures to residential facades, masonry work involves handling raw materials that require careful man

Brick Staining Dos and Don'ts: Managing Modern and Historic Masonry Construction
September 2026

Every mason contractor has encountered it, or will. A replacement brick arrives from a different production run. A cast stone repair patch or perhaps a darker panel stands out against the surrounding installation. Mortar color varies unexpectedly. A clea

Gables Republic Square & Hotel ZaZa
September 2026

Gables Republic Square / Hotel ZaZa is a 24-story mixed-use boutique hotel and urban residential tower with street-level retail located on a 0.75-acre site in downtown Austin. Camarata Masonry Systems, Ltd. (CMS) was responsible for the supply and instal

The Utah Masonry Council's Masonry Education Day
September 2026

The 2026 Masonry Education Day at Interstate Brick in West Jordan is bringing together members of Utah’s architecture, engineering, and construction community for a day focused on education, technical understanding, and workforce development. The event r